Terms of Services

 Effective Date: 7th April 2025

By using our website and purchasing from Norella, you agree to the following Terms of Service. Please read them carefully before placing your order.

You agree to use our website only for lawful purposes. Any misuse—including attempts to hack, distribute malware, or exploit our services—is strictly prohibited and may result in denied access.

Our products are made with natural, herbal ingredients and are designed for external use only. While they are safe for most users (including children ages 3+), we recommend conducting a patch test before full use. Norella is not liable for any allergic reactions or misuse of our products.

Orders are processed within [2–3 business days], and shipping times may vary depending on location. Once shipped, tracking information will be provided.

Please refer to our full [Refund Policy] for details.
Note: Products cannot be returned if the seal is broken, due to hygiene and safety reasons.

All prices are listed in [insert currency] and are subject to change without notice. We accept secure payments through trusted third-party providers. By placing an order, you confirm that all payment information provided is accurate and authorised.

All content on our website—including text, images, product descriptions, logos, and branding—is the intellectual property of Norella and may not be copied, reproduced, or used without permission.

We value your privacy. Please refer to our [Privacy Policy] to understand how we collect, use, and safeguard your data.

Norella is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products or website. Our liability is limited to the purchase price of the product.

We reserve the right to update or change these terms at any time. Continued use of our website constitutes acceptance of any changes.

Questions?
Email us at: info@norellauk.com

Thank you for choosing Norella. Your crown is sacred—and we’re honoured to care for it.