Privacy Policy

Norella Privacy Policy
Last updated: 7th April 2025

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with Norella.

1. Information We Collect

When you visit or make a purchase from our website, we may collect:

• Your name, email address, phone number, and shipping/billing address
   
• Payment details (secured via trusted payment processors)
   
• Order history and preferences
   
• Website usage data via cookies
   

2. How We Use Your Information

We use your information to:

• Fulfill orders and deliver products
   
• Send order updates and promotions (only with your consent)
   
• Improve our website and customer experience
   
• Respond to customer service requests
   

3. Sharing Your Information

• We do not sell or rent your personal data.
   
• Your information may be shared with trusted third-party services (e.g., payment gateways, delivery services) to fulfil your order.
   
• We may disclose information if legally required.
   

4. Your Rights

• You can update or delete your personal information by contacting us.
   
• You can unsubscribe from marketing emails anytime by clicking “unsubscribe” at the bottom of our emails.
   

5. Data Security

We take data protection seriously. Your information is stored securely and handled with care. Our website uses secure socket layer (SSL) encryption to protect transactions.

6. Cookies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

Contact Us
If you have any questions about this policy, reach out to: info@norellauk.com

Norella – Where Nourishment Meets Beauty